Empress ESS app and empressess.com
Privacy Policy
1. General
Azolution Software & Engineers Limited is a company registered in Bangladesh. We are the data controller and we will process your personal data in accordance with the General Data Protection Regulation and national laws which relate to the processing of personal data (“Data Protection Legislation”).
To confirm: for employee records, the employer that uses Empress may be the data controller and Azolution its processor. The current policy names Azolution as controller.
This privacy policy explains how we process personal data when you use the Empress ESS app (called “Empress Lite Apps” in earlier versions of this policy), when you use this website, or when you provide information to us in any other way. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Personal data
For the purposes of this privacy policy, “Personal data” means any information about you from which you are personally identifiable. We may collect information about you directly from you.
3. What the app and this website collect
The Empress ESS app
Empress ESS works together with your employer’s Empress system. The app sends the following to that system:
| Data | When | Why |
|---|---|---|
| Your user ID and password | When you sign in | To check that you may use your employer’s Empress account. |
| Your location: GPS coordinates, the time, and the street address for those coordinates | When you punch attendance with GPS | To record where and when you punched. Your employer can limit punches to an approved area, which Empress calls radius binding. |
| A face photo from the front camera | When you punch, if your employer has turned on photo punch | So HR can see who punched. Before the photo is taken, the app checks on your phone that a live person is in front of the camera. The app does not compare faces automatically. |
| A device identifier: the Android ID on Android, or a random ID that the app creates on iOS | When you sign in, if your employer has turned on device binding | To link your account to one phone, so it cannot be used from an unknown device. |
| A notification token from Firebase Cloud Messaging, a Google service | When you sign in | To send you notifications, such as approvals and announcements. |
| What you enter | When you apply for leave, send a request or fill in a form | To handle the request in Empress. |
What the app does not receive. Fingerprint and Face ID sign-in are handled by your phone’s operating system. The app only learns whether the check passed; it never receives your fingerprint or Face ID data.
The app also shows you information that your employer keeps in Empress, such as payslips, attendance and leave records.
This website
If you use the contact form, we receive your name, email address, organisation, phone number (if you give one) and your message. They are sent to the Azolution sales team by email and used only to reply to you.
The website sets no cookies and runs no analytics. It remembers the colour theme you choose in your browser’s local storage. The demo video is loaded from YouTube (youtube-nocookie.com) only when you press play, and YouTube’s privacy policy applies to it. Our hosting provider, Cloudflare, processes basic request data such as IP addresses to deliver and protect the site.
4. Data security
Information you provide to us is stored on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.
To confirm: where an employer runs Empress on its own servers, app data is stored there rather than on Azolution’s servers.
6. How long data is kept
To confirm: how long punch photos, locations, device identifiers and contact-form messages are kept, and who sets that period (Azolution or the employer).
7. Your rights and choices
Right to withdraw consent
Where you have provided your consent to the collection, processing and transfer of your personal data, you may withdraw that consent at any time. This will not affect the lawfulness of data processing based on consent before it is withdrawn.
Your choices
- You can turn off location or camera access for the app in your phone’s settings. GPS punch or photo punch will then not work.
- To see, correct or delete your records, ask your employer’s HR team first, because they manage your records in Empress. You can also contact Azolution (section 9).
8. Changes to our privacy policy
Any changes we may make to this privacy policy in the future will be posted on this page. We encourage you to check this privacy policy from time to time for any updates or changes to the privacy policy. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent where required by applicable law or regulation.
9. Contact
Questions about this policy or your data:
- Azolution Software & Engineers Ltd, BDBL Bhaban (Level-9 West), 12 Kawran Bazar, Dhaka 1215, Bangladesh
- Phone: +88 01575 606 426
- WhatsApp: +88 01954 184 050
- Email:
- Or use the contact form.